ezi888 takes your privacy seriously. This Policy explains exactly what personal data we collect, why we collect it, how we protect it, and the rights you hold over your information as a player on our platform.
Our Commitment: ezi888 does not sell, rent, or trade your personal data to third parties for marketing purposes. This Policy describes our actual data-handling practices in plain, honest terms. If you have any questions after reading it, our support team is available 24/7 at [email protected].
For the purposes of this Privacy Policy, the following terms carry the meanings set out below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that relates to an identified or identifiable natural person, including name, national identity number (NIK/KTP), date of birth, contact details, financial account information, and device identifiers. |
| "Processing" | Any operation performed on Personal Data, including collection, recording, storage, use, transmission, disclosure, and deletion. |
| "Platform" / "Site" | The ezi888 website at https://ezi888.cam and all associated services, pages, and interfaces. |
| "ezi888" / "We" / "Us" / "Our" | The internationally licensed entity that owns and operates the ezi888 Platform. |
| "Player" / "User" / "You" | Any individual who registers an account on the Platform, visits the Platform, or otherwise interacts with ezi888's services. |
| "KYC Data" | Identity verification documents and related information submitted during the Know Your Customer (KYC) process, including government-issued photo identification and proof of payment method ownership. |
| "Cookies" | Small data files placed on your device by the Platform for the purposes of session management, analytics, personalisation, and fraud detection. |
| "Third-Party Processor" | Any external service provider engaged by ezi888 to process Personal Data on our behalf under a data processing agreement, including payment processors, identity-verification providers, and analytics platforms. |
ezi888 collects Personal Data across several categories, depending on how you interact with the Platform. The categories, examples, and collection purpose are summarised below.
Full legal name, date of birth, nationality, and government-issued identification number (e.g., Indonesian KTP number or passport number). This data is required to verify your identity, confirm your age (21+), and satisfy our KYC obligations before processing withdrawals.
Email address, registered telephone number, and any messaging account identifiers you choose to provide (e.g., WhatsApp number for support contact). Contact Data is used to administer your account, send transactional notifications, respond to support queries, and — where you have opted in — deliver promotional communications.
Bank account details, e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), and transaction records associated with deposits and withdrawals in Indonesian Rupiah (IDR/Rp). Financial Data is used solely for the purpose of processing transactions, preventing fraud, and fulfilling our financial compliance obligations. ezi888 does not store full bank account credentials; payment details are tokenised by our payment processors.
Login timestamps, session durations, games played (including sports wagers, live casino sessions, and togel — Indonesia's traditional numbers lottery — bets), wager amounts, win/loss records, and account balance history. This data is used for account management, responsible gaming monitoring, dispute resolution, and fraud detection.
IP address, device type, operating system, browser type and version, screen resolution, and referring URL. Technical Data is collected automatically when you access the Platform and is used for security monitoring, platform optimisation, and fraud prevention.
Records of your communications with our support team, including live chat transcripts, email threads, and any dispute correspondence. Communications Data is retained for quality assurance, staff training, and evidential purposes in the event of a dispute.
ezi888 collects Personal Data through the following channels:
ezi888 processes your Personal Data on the following legal bases, depending on the specific purpose:
| Legal Basis | Applied To |
|---|---|
| Contractual necessity | Account creation, deposit & withdrawal processing, KYC verification, game settlement, and all services directly required to perform our agreement with you. |
| Legitimate interests | Fraud detection, platform security, responsible gaming monitoring, internal analytics, and improving the player experience — where these interests are not overridden by your rights. |
| Legal obligation | Anti-money-laundering (AML) record-keeping, age-verification requirements, and responding to lawful requests from competent authorities. |
| Consent | Promotional communications (email or messaging notifications about bonuses, new games, or seasonal offers). You may withdraw consent at any time by contacting support. |
ezi888 uses the Personal Data we collect exclusively for the following purposes:
Purpose Limitation: ezi888 will not use your Personal Data for any purpose materially different from those listed above without first notifying you and, where required by law, obtaining your consent.
ezi888 does not sell, rent, or licence your Personal Data to third parties for their own marketing or commercial purposes. We may share your data in the following limited circumstances:
We engage trusted service providers — including payment processors, KYC/identity-verification platforms, fraud-detection services, and infrastructure providers — who process data strictly on our behalf and under binding data processing agreements. These processors are not permitted to use your data for their own purposes.
We may disclose your Personal Data to law enforcement agencies, regulatory bodies, or courts when required to do so by a valid legal order, court judgment, or applicable regulation. We will, where legally permitted, notify you of such a disclosure request before complying.
In the event of a merger, acquisition, or sale of all or substantially all of ezi888's assets, your Personal Data may be transferred to the acquiring entity. You will be notified via the email address on your account before your data becomes subject to a materially different privacy policy as a result of such a transaction.
We may share aggregated, anonymised, non-identifiable statistical data with platform partners and analytics providers. This data cannot be used to identify you individually and is not Personal Data for the purposes of this Policy.
ezi888 retains Personal Data only for as long as it is necessary for the purposes described in this Policy, subject to the following minimum retention periods:
Upon expiry of the applicable retention period, your data will be securely deleted or anonymised in accordance with our data destruction policy, unless a longer retention period is required by law.
ezi888 implements a multi-layered security architecture to protect your Personal Data against unauthorised access, loss, alteration, or disclosure. Our technical and organisational measures include:
While ezi888 employs robust security measures, no internet-based system is completely immune to risk. In the unlikely event of a data breach that poses a material risk to your rights, ezi888 will notify affected players and relevant authorities without undue delay.
ezi888 uses Cookies and similar tracking technologies to provide a functional, secure, and personalised experience on the Platform. We use the following categories of Cookies:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Maintain login sessions, prevent CSRF attacks, load-balance server traffic, and enable core Platform functionality. Without these Cookies the Platform cannot function correctly. | No |
| Performance & Analytics | Collect anonymised data on page load times, navigation paths, and error rates to improve Platform performance. No personally identifiable data is retained. | Yes |
| Functional | Remember your language preference, display settings, and recently viewed game categories to provide a more consistent experience across sessions. | Yes |
| Fraud & Security | Fingerprint your device to detect unusual login patterns, identify multiple-account abuse, and support our responsible gaming monitoring tools. | No |
You may manage or delete non-essential Cookies through your browser settings. Disabling Strictly Necessary or Fraud & Security Cookies may affect your ability to log in or use certain features of the Platform.
As a Player on the ezi888 Platform, you hold the following rights in relation to your Personal Data. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request" and your registered username. We will respond within 30 days of receiving a verified request.
The ezi888 Platform is strictly restricted to individuals aged 21 years and over. We do not knowingly collect Personal Data from minors. If ezi888 becomes aware that Personal Data has been collected from a person under 21, we will immediately suspend the associated account, delete the data, and return any deposited funds to the payment source. If you believe a minor has registered on the Platform, please notify us immediately at [email protected].
Age Verification: ezi888 enforces KYC age verification before processing any withdrawal. This is a firm safeguard against underage access, not merely a procedural step. No exceptions are made.
As an internationally licensed offshore operator, ezi888's servers and some of its Third-Party Processors may be located outside Indonesia. When your Personal Data is transferred to a country outside Indonesia, ezi888 ensures that appropriate safeguards are in place, including contractual data protection clauses that require the recipient to handle your data to a standard equivalent to this Policy. By using the Platform, you acknowledge and consent to such cross-border transfers as necessary to deliver our services.
ezi888 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will notify registered Players via the email address on file and update the "Effective Date" at the top of this page at least 14 days before the changes take effect. Continued use of the Platform after the revised Policy's effective date constitutes your acceptance of the updated terms. We recommend that you review this Policy periodically.
If you have questions about this Privacy Policy, wish to exercise a data right, or want to file a complaint about how ezi888 has handled your Personal Data, please contact us through the details below. Our support team includes Indonesian-speaking agents available 24 hours a day, 7 days a week.
Data Protection Contact
Please include your registered username, the nature of your request or complaint, and any relevant reference numbers. We aim to acknowledge all privacy-related contacts within 5 business days and resolve them within 30 calendar days.
These rights apply to all registered Players. To exercise any of them, contact our support team with your request and registered username.
Request a copy of all Personal Data we hold about you, including your account history, KYC records, transaction logs, and support communications.
Request correction of inaccurate or incomplete Personal Data held about you. Name corrections require supporting KYC documentation.
Request deletion of your Personal Data where it is no longer necessary for the original purpose, subject to our legal retention obligations (Section 7).
Ask us to pause certain processing activities while you contest the accuracy of data or the legitimacy of our processing basis, without requiring full deletion.
Receive your Personal Data in a structured, machine-readable format (CSV or JSON) where technically feasible, so you can transfer it to another service provider.
Object to processing carried out on the basis of legitimate interests, including direct marketing communications. We will cease that specific processing unless we can demonstrate overriding legitimate grounds.
Our security infrastructure is designed to protect your personal and financial information at every layer of the platform.
Every page of the ezi888 Platform is served over HTTPS with 256-bit TLS encryption — the same standard used by BCA and Mandiri for their online banking portals.
We use device fingerprinting to detect unauthorised login attempts and prevent multiple-account fraud — protecting your balance and our platform's fairness.
Your BCA, BRI, OVO, DANA, and GoPay credentials are tokenised by our payment processors. Plain-text payment details are never stored on ezi888 servers.
Internal access to Personal Data is restricted on a need-to-know basis, with full audit logging of every access event. Staff permissions are reviewed regularly.
Automated intrusion-detection systems monitor our infrastructure around the clock, alerting our security team immediately when anomalous patterns are detected.
Our RNG systems and data-handling practices are subject to independent third-party audits. Audit outcomes are available on request to any registered Player.
Our support team is available 24/7 to handle data rights requests, explain our practices, or assist with account security. You can also review our Terms & Conditions or check the FAQ for common answers.